How to Clean Your Orb Diffuser

Seven Simple Steps for cleaning your Orb Diffuser:

• Always make sure the diffuser is unplugged from a power outlet before handling or cleaning it.
• Fill the diffuser part way with clean water. If you have filtered water that is even better. Don’t fill up to the max line, stop before that. Add 5-10 drops of pure white vinegar.
• Turn on the diffuser and let it run for about 5 minutes so that the water-vinegar mixture is allowed to disperse through the entire unit.
• Drain the diffuser. Make sure all liquid is removed.
• Dip a cotton swab in vinegar, and then use it to clean any small spots and corners of the device. Continue until you’ve removed any spots that you see.
• Rinse everything with clean, preferably diluted, water and then empty again.
• Dry with a cloth or cotton balls, or set aside on a drying cloth to air dry.

Orb Diffuser Safety Instructions

If you smell smoke or notice any burning, immediately unplug the diffuser and discontinue use.

Use only room-temperature water. Tap is fine, but spring and distilled water work even better for clearing impurities.

Do not wrap the adapter in anything including cloth or paper. This can cause damage to the diffuser or create fires.

Do not touch the adaptor with moisture on your hands - this can produce electric shock and injury.

If you notice a problem with your diffuser, do not attempt to repair it yourself - this can void the warranty.

Never submerge the diffuser in water.

Any time you need to clean, move, or refill the diffuser you should unplug it.

Do not keep a diffuser near children. Keep them out of reach.

Make sure there are never foreign objects in the water reservoir.

Never place your fingers in the water while the diffuser is operating, this can result in injury.

Diffusers should never be used with acidic or alkaline chemicals.

Only use the power adapter included in the Young Living packaging.

Never shake your diffuser.

Please note that any damage caused by the user will not quality for replacement under Young Living’s guarantee.

Use only a cotton swab or cloth to clean the ultrasonic plate. For best results, use these with rubbing alcohol or a natural detergent. Don’t ever use metal objects to clean.

Use the product only in the ways listed in the Young Living manual provided.

If the diffuser will not be used for an extended period of time, unplug the power adaptor and empty the water reservoir. Clean the unit to prepare for storage.

For best results, clean the unit between different essential oils.

Use only 100% pure and natural essential oils such as Young Living. Impure or synthetic fragrances might damage the diffuser.

When adding water, make sure the reservoir level doesn’t exceed the water fill line.

When unplugging your diffuser, grab the adaptor plug instead of the wire.

Some environments are better than others for a diffuser. Do not put your diffuser in direct sunlight, near a refrigerator or fan, or in a hot room.

Young Living Orb Diffuser Warranty

It’s important to understand what Young Living offers with their warranty. Here is an excerpt from their site.

Young Living Essential Oils (YLEO), Thanksgiving Point Business Park, 3125 Executive Parkway, Lehi, Utah 84043, subject to the exclusions contained below, warrants its diffuser to be free from defects in materials and workmanship under normal consumer usage for a period of 12 calendar months from the date of original purchase.

This Warranty Does Not Cover:

• Defects or damage resulting from use of the product in other than its normal and customary manner;
• Defects or damage from misuse, accident, or neglect;
• Defects or damage from use of natural oils other than those supplied or sold by Young Living Essential Oils or an authorized distributor;
• Defects or damage from use of materials other than essential oils;
• Defects or damage from improper testing, operation, maintenance, installation, adjustment, or any alteration or modification of any kind;
• Breakage or damage caused by use of other than the specified voltage;
• Products disassembled or repaired by anyone other than a Young Living Essential Oils-authorized agent so as to adversely affect performance or prevent adequate inspection, verification, and testing to verify any warranty claim. If there are any signs the diffuser had been opened, the warranty will be void;
• Products with labels removed or illegible serial numbers;
• Marring such as scratches on any plastic surfaces and externally exposed parts resulting from normal use;
• Damage resulting from normal wear and tear; and/or
• Damage resulting from the use of metal tools to clean the unit.

This limited warranty is the buyer’s exclusive remedy, applies to new diffusers purchased from Young Living Essential Oils, and is non-transferable. Please retain your original purchase receipt. In the event of a warranty claim or return for repair, a copy of the purchase receipt should accompany the diffuser when shipped to YLEO. To make a warranty claim or to purchase spare parts, please contact Young Living Member Services at 1.800.371.3515 (6 a.m.–8 p.m., MT, Monday–Friday and 7 a.m.–5 p.m., MT, Saturday). If it is determined by Member Services that the diffuser is to be shipped back to YLEO, the buyer will need to send the product back in its original box (if available) with the power adaptor, a copy of the original purchase receipt, and the YLEO Return Merchandise Authorization (RMA#) displayed clearly on the receipt, which will be provided by Member Services.